As the means and motivations of criminals and bad actors continue to advance, security directors are seeking to keep pace. The third most frequently selected motivation for upgrading infrastructure was the need to make physical access administration easier with digital processes. Now, you cannot upgrade your hardware without a great software integration. Beyond the advantages of remote credentialing, security directors seek to converge physical access control systems (PACS) and logical access control systems (LACS). Integrating digital processes can lead to more efficient systems, but aging technology can be challenging to merge. The concerns with converging PACS and LACS — difficulty with implementation, managing multiple credentials in multiple systems, and increased technological complexity — must be planned for before an organization retools its secure infrastructure.